Barb's Connected World

This is the second time Microsoft has let down Vista 64 bit users who are also photographers. The first was on the lack of RAW codecs for Windows Photo Gallery, which the PIX team blamed on the Camera makers.

Today, a new tool, "Pro Photo Tools Version 1", for pro photographers was released.

And there is no support for x64. Thanks, Microsoft! I salute you, again, for your support (and I don't mean the 21 gun type of salute..)

Acer refuses to provide a 64 bit winphlash. I finally figured out a quick and easy solution (not wanting to buy a USB floppy). Acer adamantly refuses to acknowledge that 64 bit users want to update their BIOS. And the Ferrari 4000 doesn't support booting from a USB flash key.

So I figured it out. Ingredients, hardware, and instructions:

Hardware

1. Acer Ferrari 4000

2. USB Flash Drive

3. Vista 32 bit DVD

Instructions

1. download the BIOS from ftp://ftp.support.acer-euro.com/notebook/ferrari_4000/vista/BIOS/ 

2. Unzip to root of USB flash drive (mine was formatted as FAT32)

3. Unplug the USB flash drive and power down.

4. Insert the 32 bit Vista DVD and boot from it (you are not actually going to end up installing it or doing anything, this just gets you to the 32 bit WinPE environment)

5. Click through until you get to the screen with the activate online checkbox and uncheck it.

6. Connect the USB flash key to the computer

7. Press Shift-F10 to open a command prompt

8. Change to the correct drive for the USB flash drive

9. type winphlash and press enter

10. browse to the correct wph file and go for it!

11. after the flash is complete, before letting the machine restart, EJECT the DVD. (remember, nothing was installed and nothing really happened except you had access to a 32 bit WinPE environment which you needed to flash the BIOS).

Gianfranco Lanci, you're an uninformed CEO if you don't know that the disappointment is in YOUR company's lack of driver support, unintelligible support and download site. How can you state:

"While the industry had waited for years for Vista, the software was not really ready when it was launched to great pomp at the start of this year" when your company has done so little itself?

Don't blame Microsoft. You've had more than enough time to join the party.

Yes, my Ferrari 5000 runs like a dream under x64 Ultimate, but my Ferrari 4000 is still missing updated drivers for the pccard controller and media reader/card slot. Yeah, the 3 year old ones from XP x64 still work, sorta, almost.

The word "schmuck" comes to mind.

The MS PIX folks have listed the features and fixes.

The folks at Nikon have earned my complete disdain for their unwillingness to support Vista x64.

It does not work on X64.

http://nikonimglib.com/nefcodec/

 So I wrote to Nikon tech support. And Nikon replied:

Discussion Thread
---------------------------------------------------------------
Response (David D.) - 01/27/2007 09:03 PM
HI

Thanks for the question. The current codec is only for 32 bit versions of Vista. At this time we do not offer support for the 64 bit version. Sorry.

-David

Thanks for using Nikon products!

So why does Windows Photo Gallery keep prompting me to get an update? Did Microsoft think there would be a 64 bit codec?